Customer Support

We try our best to answer all email queries within two working days, and we always aim to be faster. Please note that does not undertake paid family history research and is unable to perform searches on your behalf. 

Find an answer fast

If you have a question, you will probably find the answer in our extensive frequently asked questions section, so we advise checking this first. If the answer isn't in frequently asked questions, please email our customer support team who are happy to answer your questions.

Customer Support team

Our friendly Customer Support team is here to help you.


PO Box 101
Stanhope Gardens NSW 2768