Skip to content
  • Sign Up
  • Start your family tree
  1. Findmypast Help
  2. Your Findmypast account
  3. Privacy Policy

4. What if I don’t provide some or all of the information requested?

Where personal information is used or disclosed, we will take steps reasonable in the circumstances to ensure it is relevant to the purpose for which it is to be used or disclosed.  You are under no obligation to provide your personal information to us. However, without certain information from you, we may not be able to provide services or information to you or may be limited in how we can interact with you. The impact of this will depend on what information you withhold, but the main impacts may be:

  • We will not be able to process or fully process your order;
  • We will not be able to contact you to let you know of problems regarding your order or the goods/services provided;
  • We will not be able to respond fully to requests and queries you may have;
  • We cannot personalise the service you receive. So, if you are online you will have to search more for the content type you normally view or for similar/related products; and/or
  • We won’t be able to limit online adverts to products or services you have shown interest in and so you may receive adverts that are not related to your interests.

Was this article helpful?