Some of the information you provide to us will be necessary to carry out repeated tasks, such as verifying your identity or payment details when signing in to use an account, providing our services to you or when you are using an online checkout. We will keep this information for as long as you remain a registered user of any of our sites and for so long as reasonably necessary. After this time, we may need to hold your personal information in order to meet our financial obligations or identify or resolve issues or causes of action. If your account is inactive for more than ten years and you are no longer paying for a service, we reserve the right to delete any information you have provided to us, including all information in your family tree, unless we are otherwise required or authorised by law to retain the information.
Findmypast will retain your genetic data as needed to continue to provide you with the features associated with your purchase, to continuously update your Family Networks, and improve Living DNA ethnicity estimates unless you ask us to delete it sooner. Findmypast will review the need to retain your genetic data every ten years. You have the right to request the deletion of your personal information or genetic data at any time.